Formidable Knives Of The Legendary Gurkhas • A Versatile Working Tool • Genuine Gurkha Knives • The Real Blade Of Gurkhas • Nepal's Best Khukuri Manufacturer and Suppliers •

Privacy Policy

Privacy Statement


The security and protection of our customers' personal information is our top priority and is especially important in our business of fine products. We have a seasoned team of professionals overseeing our operations and have never had a problem with securing the privacy of our customer information.
 
The Information We Need To Process Your Order

You explicitly provide information via:

  •     New Order


    - To process your order, we require your name, phone number, billing address, email address, shipping address and credit card information.

    - We only use this information to create your account and/or to process your order. If any questions arise about your order we will contact you first by email and then, if necessary, by phone.

    - We share only necessary information with the third parties that are involved in the order process, such as the financial institution that issued your credit card, the shipping carrier and KhukuriPalace.com customer service representatives. (NOTE: We would be obligated to disclose individual personal information if KhukuriPalace.com were to be subpoenaed or ordered by a court of law.)


    We automatically collect

  •     Buyer ID


    - Upon visiting our site, we assigned you a unique Buyer ID in the form of a cookie. We use this ID to keep track of your shopping basket during your visit and to identify you as a repeat visitor.

  •     - If you would rather not be identified as a repeat visitor, we recommend that you disable the cookie support in your browser.

 

  •     Internet Protocol (IP) Address


    - We record your IP address each time you visit KhukuriPalace.com. Recording IP addresses helps us determine usage and traffic patterns.


   Other information we collect

  •     Feedback Form


    - Should you contact us through our feedback form, we require your name and email address only to send you a reply.

    - If you use the form to send comments about your shopping experience at KhukuriPalace.com, we may include the comment with your name in our Customer Testimonials section.

 

  •     "Email Newsletter", "Email Special Offers" and "Catalog" Sign-up Features


    - Should you participate in these services we will only use the information you provide to promote KhukuriPalace.com services and products.

    - We will not share any personal information with third parties.

Sharing

  •     Personal Information is Not Shared Aside from the previously mentioned third parties involved in the processing of your order, we do not share your personally identifiable information with any other entities without your express permission.

 

  •     External Links, our site may include links to other sites. If you decide to follow these links, we are not responsible for the privacy policies and content of these sites. Generally, we will inform you of these links.


Your Consent


By using our website, you consent to the usage and collection of this information. If we decide to alter our privacy policy, these changes will be posted on this page so that you will always be informed about what information is collected, how it is used, and under what circumstances it will be disclosed.
 
If you have any questions or comments regarding this statement, please contact customerservice@khukuripalace.com

 

 

Khukuri Palace Refund Policy


Khukuri Palace staff put their best effort to meet the demands of the customers to their utmost satisfaction. All products are carefully checked before dispatching. You would not be disappointed with your purchase. We would like to inform our visitors that majority of our buyers are returning customers wanting to buy more with each purchase. This is only due to the quality and the customer service we offer. If a customer, in any case, wants to return the item he/she has purchased, it must be done within 14 days of purchase. Refund will be given as MONEY BACK.

  1. If a product other than actually ordered has been sent.
  2. While making a payment by PayPal, if a customer happens to duplicate the order or its payment unknowingly and if the payment for the same item is deposited/received twice.
  3. In spite of our best effort, if a customer finds a product somewhat defective or not upto their expectation.
  4. If Khukuri Palace fails or delays beyond the given time frame, under some inevitable circumstances, to deliver the product.


PLEASE NOT THAT SHIPPING, HANDLING AND INSURANCE CHARGES ARE NOT REFUNDABLE. RETURN SHIPPING CHARGES ARE ALSO TO BE PAID BY THE BUYER.

  • Khukuri Palace is the real, authentic and geniune gurkha knives (khukuri, kukri) Manufacturer, retailer and wholesaler.

  • Official khukuri (kukri) supplier to British Gurkhas : the most renowned and elite army in the world (with proof)

  • Recognized by US Marines.

  • Experts and best of the best khukuri (kukri) makers (Kamis) from all over Nepal working under one roof for us.

  • Producing the varieties of khukuri (kukri) in widest range.
  • Our Best Seller

    Jungle (The Dune) khukuri
    Price: US $54.99
    Weight: 700 gm.

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